Jana Nexus: Journal of Computer Science is committed to maintaining a fair, transparent, and accountable publication process. The journal recognizes the right of authors, reviewers, readers, and other stakeholders to raise concerns, submit complaints, or appeal editorial decisions when they believe that a matter has not been handled appropriately.
The Editorial Board carefully considers all appeals and complaints and seeks to resolve them in a professional, impartial, and timely manner.
Appeals Against Editorial Decisions
Authors may appeal editorial decisions if they believe that a manuscript has been rejected based on a misunderstanding, procedural error, or other valid reason. Appeals must be submitted in writing and should clearly explain the grounds for the appeal, supported by relevant evidence or clarification.
Upon receipt of an appeal:
• The Editorial Board will review the appeal and the manuscript’s review history.
• Additional editorial assessment or independent expert review may be requested when necessary.
• The decision reached after the appeal review shall be considered final.
The submission of an appeal does not guarantee reconsideration or acceptance of the manuscript.
Complaints Handling
The journal welcomes complaints regarding any aspect of its publication process, including but not limited to:
• Editorial procedures and decisions.
• Delays in manuscript processing.
• Peer-review conduct.
• Publication ethics concerns.
• Allegations of plagiarism or research misconduct.
• Conflicts of interest.
• Copyright-related matters.
• Author, reviewer, or editor conduct.
All complaints should be submitted in writing and should provide sufficient details to allow proper investigation.
Investigation Process
Upon receiving a complaint:
• The journal will acknowledge receipt of the complaint.
• The Editorial Board will review all relevant information and supporting documentation.
• Additional information may be requested from the parties involved.
• Appropriate actions will be taken based on the findings of the investigation.
• The complainant will be informed of the outcome whenever appropriate.
Confidentiality
All appeals and complaints are handled confidentially. Information will be shared only with individuals directly involved in the investigation and resolution of the matter.
Protection Against Retaliation
Individuals who raise concerns or submit complaints in good faith will not face discrimination, retaliation, or unfavorable treatment from the journal.
Commitment to Fair Resolution
Jana Nexus: Journal of Computer Science is committed to resolving appeals and complaints fairly, objectively, and transparently. The journal strives to uphold the highest standards of academic integrity, ethical publishing, and professional conduct while ensuring that all stakeholders are treated with respect and impartiality.
For appeals, complaints, or ethical concerns, interested parties may contact the Editorial Office through the official communication channels provided on the journal contact page .